PRIVACY AND COOKIES POLICY OF THE EHO.LINK WEBSITE
EHO.LINK prioritises the protection of personal data collected and processed through the website www.eho.link (hereinafter "the Website") in accordance with the French data
protection act and the General Data Protection Regulation (GDPR).
For all information on personal data protection, you may also consult the website of the Commission Informatique et
1. GENERAL INFORMATION
Via the Website, some of your personal data are communicated to EHO.LINK for the purposes of:
Using and browsing the Website;
Creating and sending a contact form;
Logging in to your customer space;
EHO.LINK may also need to collect some information about your browsing on the Website, in a manner described in
further detail in the Cookies section below.
2. YOUR PERSONAL DATA
2.1. The controller of your personal data
The controller is the natural or legal person who defines why and how your personal data are used by the Website.
On the Website, your personal data are collected and processed by: EHO.LINK SAS with capital of €103,729.00, registered
in the Marseille Trade and Companies Register under number 818 763 278 - 67, Montée de Saint-Menet – 13011
2.2. Collection of your personal data
2.2.1. What types of data?
We are liable to collect and process:
Your identification data: last name, first name, company;
Your contact data: telephone number (mobile or landline), email address;
Your content data: session cookies.
The compulsory or optional nature of certain data is indicated to you by an asterisk at the time of being collected.
EHO.LINK only processes data or a category of data if it is strictly necessary for the purpose pursued. You will
find information about these purposes below.
We collect the information you provide when:
You create and send a contact form on the Website;
You create and send a ‘partners’ contact form on the Website;
You browse our Website;
You log in to your customer Space.
2.3. Why does EHO.LINK collect your personal data?
EHO.LINK only processes personal data for determined, explicit and legitimate purposes, and for the following
2.3.1. In the context of providing the services we offer
We need to process your personal data to correctly provide the services we offer on our Website.
2.3.2. Within the framework of our legitimate interest
We may process your personal data to ensure the efficiency of our services. In particular, EHO.LINK has a commercial
and marketing interest that is justified and balanced and does not invade your privacy.
2.3.4. Within the framework of fulfilling our statutory or regulatory obligations
EHO.LINK may process your personal data for purposes of proof and in order to comply with our statutory obligations.
2.4. Storage period of your personal data
Your data are stored for the period necessary for the purpose of the processing and, in any event, for a limited
period defined in the table below.
Your data are then archived with restricted access for an additional period for limited reasons authorised by law
(payment, warranty, disputes, etc.). Thereafter, they are erased by EHO.LINK.
Purpose of the processing
Storage period in operational database
Contact form (s) – Prospects' data
1 year after sending the contact form
Connection and access to your customer space
3 years after the end of the contractual relationship
Audience measurement statistics - Cookies
13 months at the most
after the first connection
2.5. The recipients of your personal data
The data collected are intended for the internal departments of EHO.LINK and its own independent service providers
("processors" within the meaning of the Regulation), which process them on behalf and according to the instructions
The transfer of your data to EHO.LINK's processors is monitored to ensure the security of your personal data.
The data processed may also be sent to competent authorities at their request, in the context of judicial
proceedings, as part of judicial investigations and requests for information from the authorities or to comply with
other legal obligations.
2.6. Are your data processed outside the European Union?
Your personal data are processed and hosted on servers located in the European Union. However, they may occasionally
be transferred to a processor whose servers are located in a third country.
Where applicable, EHO.LINK will inform you and take all the necessary measures to ensure the security of your data
and compliance with statutory and regulatory obligations. EHO.LINK will ensure that your personal data are
transferred in accordance with applicable legislation and that appropriate contractual provisions and technical and
organisational measures are implemented, such as the standard contractual clauses approved by the European
2.7. Your rights to manage your personal data
You have a right of access, rectification, restriction and erasure, a right to the portability of your personal
information, and the right to object to the processing of these data on the Website, which you may exercise at any
You may also object, for legitimate reasons, to your personal data being processed or stored in our files.
You may give directives for the post-mortem storage, erasure or communication of your personal data.
2.8. How can you exercise your rights?
To enable us to respond in the shortest possible time, you should indicate your last name, given name, email and
postal address and, if possible, your customer reference, stating the means of contact to which the reply should be
sent (email, postal address).
You are informed that in the event of any reasonable doubt, a photocopy of an ID document bearing your signature may
be requested in order to process your request.
A reply will then be sent to you within a month of receiving the request. However, this period may be extended by
two (2) months, taking into account the complexity of the request and the number of requests. In this case, EHO.LINK
will inform you of the reason for the delay within one (1) month of receiving your request.
If your communication with EHO.LINK was not satisfactory, you may lodge a complaint with the Commission Nationale de
l'Informatique et des Libertés (CNIL), the French supervisory authority responsible for enforcing personal data
obligations in France.
2.9. The security of your data
EHO.LINK undertakes to implement the necessary protection measures to ensure the confidentiality and security of the
personal data processed and to prevent them from being altered, damaged, destroyed or accessed by an unauthorised
third party. Technical and organisational security measures including, in particular, encryption and
pseudonymisation policies, have been introduced for this purpose and based on the risk involved in the processing or
For the requirements of the technical storage of your personal data, your data will be centralised on our servers
physically hosted by the service provider Interxion, which does not have access to them. Interxion’s servers are
located in the European Union.
2.10. Other websites
the privacy practices of a third party.
3.1. What are cookies?
Cookies are files used to manage automatic authentication, session traceability and the recording of specific
information concerning users accessing the Website and, in the event of online purchases, saving shopping carts.
More precisely, cookies are small files that the Website sends to the customer's browser in which the cookies are
stored and sent back to the server (without alteration) whenever the user accesses the same part of the Website. All
cookies may be inhibited, although this would impact your use of the Website.
Cookies are used on the Website for different purposes:
To facilitate your browsing and the ergonomics how you use it: by saving the settings, they avoid you having to
enter your identification data every time you visit a new page;
Cookies are not used to identify you personally.
Cookies are used with the aim of improving the Website functioning: in fact, you can manage and/or remove cookies if
you so wish.
The Website uses Google Analytics. Therefore, when you consult the Website, your browser automatically sends Google
certain items of information. To find out how Google uses this information, you may consult Google's privacy rules
3.2. Cookies used by the Website
3.2.1. Functional cookies
These cookies are necessary for the Website functioning. They allow you to use the main functions of the Website
(for example to access your account). Without these cookies, you will not be able to use our Website correctly.
3.2.2. Analytical and statistical cookies
These cookies serve to draw up statistics concerning visits to the Website and to detect any browsing issues in
order to monitor and improve the quality of the Website's functioning (e.g. the most frequently visited pages, user
searches in the Website search engine, etc.).
These are mainly cookies placed by Google Analytics.
3.3. How to manage and configure your cookies
You have several possibilities for managing cookies. Any settings you apply may alter your web browsing and your
At any time, you may make or change your choices regarding cookies, either on a case-by-case basis or by refusing
them systematically, in the manner described below:
Then follow Google's instructions.
You may configure your browser so that cookies are saved to your device or, conversely, are rejected, either
systematically or depending on the issuer.
cookie is saved to your device.
To manage cookies and your choices, each browser's configuration is different.
These settings can be changed in the browser's menu in the ‘Options’ or ‘Settings’ section. For more information
about these settings, you can visit the following links:
If the information you find at the above links is insufficient as regards the management of cookie settings, we
advise you to read the ‘Help’ section in your browser.
In any event, your consent to cookies is valid for a period of 13 months.
statement featured on the Website, or by email or individual notice.
Last updated: 15 February 2021